Support – Zyntria by Xenrya

This page covers the 7-day trial, the ongoing Free tier, Monthly and Annual subscriptions, and the Lifetime Unlock.

Getting Started and Trial

Install Zyntria from the App Store and tap Start or Quick Play. On first install you receive a 7-day full-access trial with all personas, modes, topics, and question banks. After the trial the Free tier remains available with limited access. No sign-in required.

Pricing and Access

Zyntria offers a simple model: Monthly Subscription, Annual Subscription, Lifetime Unlock. Prices vary by region and currency. Manage or cancel any subscription in iOS Settings → Apple ID → Subscriptions.

Feature / Content 7-Day Free Trial Free Tier (after trial) Subscription — Monthly Subscription — Annual Lifetime Unlock
Personas All personas unlocked 1 persona only All personas unlocked All personas unlocked All personas unlocked
Questions per Session Unlimited 10 max Unlimited Unlimited Unlimited
Subjects and Categories All categories unlocked Starter set only All categories unlocked All categories unlocked All categories unlocked
Game Modes All modes available Basic quiz only All modes unlocked All modes unlocked All modes unlocked
Hints and Retries Unlimited Limited Unlimited included Unlimited included Unlimited included
Cosmetics and Badges All cosmetics unlocked Default set only All cosmetics unlocked All cosmetics unlocked All cosmetics unlocked
Future Content Included Not included All future content updates All future content updates Core updates included*
Ad Experience Ad-free Ads shown Ad-free Ad-free Ad-free

*Lifetime Unlock includes everything available at the time of purchase plus ongoing core improvements. New premium content drops are included with an active subscription.

Subscriptions auto-renew unless canceled at least 24 hours before the end of the period. Manage or cancel in your App Store account settings.

App Features

Teacher Mode for guided learning. Game Mode with quick challenges. Play vs Zen CPU. Read Aloud text to speech. Colorblind-friendly visuals. Offline play after install. VoiceOver labels and accessibility settings supported.

Troubleshooting

If Premium or a subscription does not unlock, confirm the correct Apple ID, tap Restore Purchases, and restart the app. For crashes, close and reopen the app or restart the device. If issues persist, contact support.

Privacy

Zyntria does not collect personal data. Preferences are stored on device and purchases are processed by Apple. See the Privacy Policy at https://xenrya.com/privacy.

Contact

Email support@xenrya.com or visit https://xenrya.com/support. Include your device model, iOS version, and a brief description of the issue.

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